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The Centre for Enterprise Development (CED / the Centre), a centre within the Namibia University of Science and Technology, was established in 2000 to facilitate capacity building initiatives for the public, private and NGO sectors.

Conflict Management at Workplace

CED was established in 2000 to facilitate capacity building initiatives for the public, private and NGO sectors.

Conflict Management at Workplace

From March 30, 2020 08:00 until March 31, 2020 17:00
Posted by Super User
+264-61-2072877
Categories: SHORT COURSES
Hits: 3046

Price N$2 900.00

The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in managing interpersonal differences will enrich your work, your relationships and your career.

Target
This practical training has been specifically developed to enhance the performance of staff members such as:

All staff members including among others: Office Administrators, Supervisors, Mid-Level Managers and Senior Manager

Fees: Please refer to the quote/advert

Duration: 2 days

Course Objectives

This course will present you with basic principles of managing conflict that will enable you to handle disagreement in constructive manners.  Followings are the course objectives.

  1. To point out inappropriate procedures in managing disagreement
  2. To point out strategies that may work in managing disagreement
  3. To anticipate and prevent destructive conflict
  4. To deal with disagreement before it erupts out of control
  5. To use differences as a springboard to creative problem seeking and solving
  6. To manage disagreement with more skill and assurance

Method of Presentation/Facilitation:
Formal lectures are filled in by small and large group discussions, facilitation sessions, case studies, quizzes, questionnaires, practical exercises & presentations by the participants.

In many instances the limited time frame of the course does not allow for in-depth discussions. In such cases, the facilitator usually makes it quite clear that participants are more than welcome to discuss “unsolved” issues during breaks or after the course with her.


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